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FAQs

We're Happy to Help!

So come in // Call us at 315.568.5855 // or e-mail us!

We do not charge a fee for our debit card and it can be used at any Generations Bank, Summit FCU or Finger Lakes FCU ATM without a surcharge.

Yes, we offer online banking with free bill pay.

We do not post our rates on our website, but you can contact any of our offices for the most current rates.

Our hours are listed here: Locations

Contact any of our offices in-person or call our main number 315.568.5855 for assistance.

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You can call our 24 hour toll free number at 800.417.8715 or contact any of our offices in-person or call 315.568.5855.

Yes, you can use Quick Books software with our online banking. Once you have logged onto your internet banking please select “Accounts”. Choose what account you would like to link and at the top right please click on the tab “Export”. Choose the intuit format and continue. Please note Quicken is not compatible because it is a different format. You must have Quick Books to be compatible.

Savings bond applications are no longer offered through financial institutions, but can be purchased electronically at the treasury website (www.treasurydirect.gov).