Following recommendations set by the CDC, Generations Bank will no longer require vaccinated people to wear a mask or physically distance themselves in our offices. It is recommended by the CDC that unvaccinated people continue to wear a mask and practice social distancing.
Starting in Seneca Falls, we’ve been serving families, businesses and communities in New York for generations. Our multiple offices are designed to help you bank more conveniently—and help us stay in touch with the people and things that really matter.
Our state of the art headquarters building houses the customer contact center, lending, loss mitigation, support services, accounting, marketing and our senior management team. Our headquarters also features a large board room and training room that are available to community organizations or businesses upon request.
20 East Bayard Street
Seneca Falls, NY 13148
Customer Contact Center
315.568.5855 or toll-free 833.971.3495
Contact Center Hours of Operations
Monday - Thursday: 8am - 5pm
Friday: 8am - 6pm
Saturday: 9am - 12pm